UChefs - Support


Welcome to the UChefs Support Page, your go-to resource for assistance and information on our culinary community platform. Whether you're a chef, subscriber, or just passionate about cooking, we're here to help you make the most of your UChefs experience.

Contact Information

For general inquiries, assistance, or feedback, please contact us at jackoconnor@u-chefs.com

Common Support Topics

Account Assistance:
  • Creating and managing your UChefs account.
  • Profile customization and settings.
Subscription Support:
  • Subscribing to chefs for exclusive content.
  • Managing and canceling subscriptions.
Technical Issues:
  • Troubleshooting platform-related problems.
  • Browser and device compatibility.
Chef Inquiries:
  • Questions about becoming a chef on UChefs.
  • Assistance with setting up subscription services.
Refund Requests:
  • Refund policy clarification.
  • Assistance with refund requests.
Community Guidelines:
  • Understanding and adhering to community guidelines.
  • Reporting inappropriate content or behavior.

How to Reach Us

Email Support:

Our support team will respond to your email as soon as possible during business hours.

Additional Resources

Check out our Frequently Asked Questions for quick answers to common queries.

Help Center:
Explore our Help Center for comprehensive guides and articles on using UChefs.

Social Media

Connect with us on social media for updates, events, and community highlights.

Business Hours

Our team is available to assist you during the following hours:

Monday to Sunday: 9:00 AM - 5:00 PM (UK time zone)

Thank you for being a valued member of the UChefs community. We look forward to assisting you on your culinary journey!

Last Updated: 15/12/2023